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Refund & Cancellation Policy

Last updated: 31 July 2026

At Applause, we want you to be satisfied with your purchase. Please read our refund and cancellation policy carefully before placing an order.

1. Order Cancellation

Orders can be cancelled within [X hours] of placing them, provided the order has not yet been shipped. To cancel, contact us immediately with your order ID.

2. Returns

We accept returns within [X days] of delivery, provided the product is unused, unwashed, and in its original packaging with tags intact. Items marked "Final Sale" are not eligible for return.

3. Refund Process

Once a returned item is received and inspected, refunds will be processed to the original payment method via Razorpay within 5-7 business days.

4. Non-Returnable Items

For hygiene reasons, innerwear, and customised or made-to-order items are not eligible for return or exchange unless received damaged or defective.

5. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or full refund.

6. Exchanges

Size or product exchanges are subject to stock availability. Contact us to check availability before initiating an exchange.

7. Contact Us

For cancellations, returns, or refund queries, contact us at:
Email: ysr.yasir@gmail.com
Phone: +91 9944886788 / +91 9840080094
Address: 133/134, M.S Road, Vadasery, Nagercoil, Kanniyakumari, Tamil Nadu - 629001

Note: Fill in the [X hours] / [X days] fields based on what policy you and the client agree on (common: 24hr cancellation window, 7-day return window).